Privacy policy

HealthySoursop (“we,” “our,” “us”) respects your concerns about privacy. This Privacy Policy explains the types of personal information we collect through our website and services (the “Services”), how we use that information, with whom we may share it, and the rights and choices available to you. It also outlines the steps we take to safeguard your information and how long we retain it.

Information We Collect

When you use our Services, you may provide personal information, including:

  • Contact details (name, email, shipping/billing address, postal code, phone number)

  • Login credentials (email and password if applicable)

  • Payment information (billing details, payment card information)

  • Order history and product preferences

  • User-generated content (reviews, comments, inquiries)

  • Social media data (if you interact with us through social platforms)

  • Device and usage data (IP address, browser, operating system)

  • Customer service interaction data

Why We Process Your Information

We use your information for purposes such as:

  • Processing and fulfilling orders

  • Managing accounts and customer support

  • Improving our products and services

  • Sending promotional offers, updates, and newsletters (with consent)

  • Conducting surveys, contests, and promotions

  • Fraud prevention, legal compliance, and security

  • Personalizing your shopping experience

  • Business operations and analytics

Automated Data Collection

We may use cookies and similar tools to gather information about how you use our Services, such as pages visited, time spent, and links clicked. This helps us improve user experience and offer tailored content.

You may disable cookies in your browser settings, though some features may not function properly.

Information Sharing

We do not sell or rent your personal data. We may share it only with:

  • Service providers (e.g., payment processors, shipping partners)

  • Business affiliates for operational purposes

  • Legal authorities when required by law or to protect rights and safety

International Data Transfers

If you access our Services outside the U.S., your data may be transferred to and processed in other countries with different data protection laws. We take appropriate measures to safeguard such transfers.

Your Rights

Depending on your location, you may have rights such as:

  • Accessing or requesting deletion of your data

  • Updating your contact or communication preferences

  • Opting out of marketing emails (via “unsubscribe” link or contacting us directly)

Data Retention

We retain your information as long as needed to fulfill the purposes outlined in this policy and to comply with legal obligations.

Security

We use physical, administrative, and technical safeguards to protect your personal information from unauthorized access, use, or disclosure.

Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect data from minors. If you believe we have inadvertently collected such data, please contact us so we can remove it.

Policy Updates

We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate the most recent revision. Please check back periodically to stay informed.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

HealthySoursop
📞 Phone: +1 866 943 0048
📧 Email: info@healthysoursop.com
🌐 Website: www.healthysoursop.com